The Pndwx Contact Us page is the official route for tablecloth measurements, textile construction questions, Australia delivery assistance, return review, and verification of the company operating this store, including its Australian Business Number (ABN) and Australian Company Number (ACN).
OUR IDENTITY
Legal Business Name: TAP BOOKKEEPING PTY LTDStore Name: Pndwx
Physical Business Address: Canberra, ACT 2601, Australia
ABN: 44 697 277 679
ACN: 697 277 679
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+10:00) Australian Eastern Standard Time (Canberra). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@pndwx.shopBusiness Phone Number: +61 468 244 485
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Messages are reviewed during the stated support hours. Shape, sizing, composition, and routine care questions can often be answered from the listing. A pulled thread, cut, discolored area, incorrect motif, damaged hem, binding problem, wrong dimensions, or transit-moisture report may require focused photographs and a measurement reference. Support can explain listed care and return steps but cannot restore an altered, cut, washed, heat-marked, or permanently stained textile through email. Keeping one written thread connects the SKU, evidence, authorization, downloadable label, inspection, and resolution to the correct cloth.